미 연방거래위원회, Travel App Hopper to Pay

미 연방거래위원회가(Federal Trade Commission) 2026-07-02 공개한 'Travel App Hopper to Pay $35 Million to Settle FTC Allegations It Charged Fees Without Consent and Deceived Users About Fees and Benefits of Some Products' 발표를 바탕으로, 확인 가능한 사실을 중심으로 정리했습니다.

어떤 발표인가

The companies that operate the Hopper travel apps have agreed to pay $35 million and will be prohibited from deceiving consumers about fees to settle the Federal Trade Commission’s allegations that they unfairly charged consumers hidden fees and misrepresented the total prices consumers would pay and the benefits of the companies’ VIP Support and Price Freeze services.

발표에서 확인되는 내용

• The FTC’s complaint alleges that despite its “no hidden fees” promises, Canadian company Hopper Inc.
• and its Massachusetts-based subsidiary Hopper (USA) Inc ., unfairly charged users without their consent for “Tip” and VIP Support fees that the company claimed were optional yet were hidden and pre-selected for consumers.
• “Hopper deceived consumers by showing them a total price that did not include hidden, pre-selected fees,” said Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection.
• “The Commission will continue to use all available tools to promote price transparency and to combat unfair and deceptive pricing, billing and cancellation practices.” Hopper allows consumers to search and book airfares, lodging and rental cars primarily through its apps.
• Until mid-2023, when consumers were ready to purchase their booking, they saw a screen with the “total price” and a Swipe to Book button that failed to adequately disclose that the company would add charges for Tip and VIP Support fees, according to the complaint.

숫자와 고유명사

• The companies that operate the Hopper travel apps have agreed to pay $35 million and will be prohibited from deceiving consumers about fees to settle the Federal Trade Commission’s allegations that they unfairly charged consumers hidden fees and misrepresented
• The FTC’s complaint alleges that despite its “no hidden fees” promises, Canadian company Hopper Inc
• “Hopper deceived consumers by showing them a total price that did not include hidden, pre-selected fees,” said Christopher Mufarrige, Director of the FTC’s Bureau of Consumer Protection
• “The Commission will continue to use all available tools to promote price transparency and to combat unfair and deceptive pricing, billing and cancellation practices.”
• Until mid-2023, when consumers were ready to purchase their booking, they saw a screen with the “total price” and a Swipe to Book button that failed to adequately disclose that the company would add charges for Tip and VIP Support fees, according to the compla

한눈에 보는 원문 기준

한국 독자가 볼 부분

소비자 보호나 개인정보, 결제 관행과 관련된 발표라면 국내 서비스 이용자도 유사한 약관, 환불, 데이터 활용 방식을 비교해 볼 수 있습니다. 특히 플랫폼 기업이나 해외 서비스를 쓰는 경우에는 미국 규제기관이 문제 삼은 행위가 무엇인지 확인하는 것이 도움이 됩니다.

원문 확인

• Federal Trade Commission 공식 자료